Mailroom Schedule- Fall 2019 Quarter

ATTENTION!   

During "Finals Week" 12/9 - 12/12, mailroom ten will have limited hours.  LAST DAY TO PICK UP PACKAGES IS THURSDAY, DECEMBER 12TH.  The mailroom is closed on Friday, December 13th. 

December 13th - January 5th, 2020  the mailroom is closed for the winter break.   It will reopen on Monday, January 6th.  Thank you for your cooperation and on behalf of the Mailroom Ten Staff we wish you a Happy Holiday! 

 

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Finals Week Mailroom Ten Hours:

 Monday:  12/9             11:00 am - 5:00 pm            

 Tuesday:  12/10           11:00 am - 5:00 pm

 Wednesday:  12/11       12:00 pm - 5:00 pm

 Thursday:  12/12          11:00 am - 5:00 pm (last day to pick up packages)

 Friday: 12/13                    Closed 

 

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Closed from December 13th - January 5th, 2020 for the Winter Break

The mailroom will reopen Monday, January 6th, 2020.  

Frequently Asked Questions

How are mailboxes assigned and where do I get my mailbox information?

I live off campus and would like a mailbox. What do I do?

How do I pick up my packages?

What do I do if I lost my mailbox combination?

What do I do if my mailbox is broken?

How should my mail be addressed?

It says my package has arrived online, but I don't have an email from the mailroom yet. Where is it?

How do I get my mail forwarded?

I am enrolled in the summer session. How do I get a mailbox for the summer?

Where can I mail a letter?

Where can I mail a package?

Where can I purchase stamps?

What do I do if there is a letter in my mailbox that is not for me?


How are mailboxes assigned and where do I get my mailbox information?

All students living in College Ten housing are assigned a mailbox.

Please note: All mailboxes are reassigned every academic year beginning in the Fall.

For both new and continuing students, an email containing your mailbox information will be sent to your UCSC email account.

If you change colleges during the academic year, a mailbox at C9/10 may be assigned to your after you've canceled your mailbox at your previous college. Please complete this form to formally request a new mailbox at C9/10.


Can I get a mailbox if I live off campus?

Yes! If you are living off campus and affiliated with College Ten, please complete this form to formally request a mailbox at C9/10.


How do I pick up my packages?

When you receive a package at your college address, an email will be sent to your UCSC email. Once you have received this email, pick up your package by presenting your student ID at the mailroom, during posted open hours only. Delivery notifications from carriers do not constitute delivery to the college mailroom. Please wait to pick up any package until after you receive an email from the college mailroom.

Packages are not kept indefinitely. Packages that are not picked up in a timely manner are deemed unclaimed and then returned to sender.

If this is an after-hours emergency and the mailroom in not open, please contact the RA on-call: C9 @ 831-212-6158 / C10 @ 831-419-6488.


I lost my mailbox combination, what do I do?

It is the students' responsibility to keep track of their mailbox information. Only when absolutely necessary, mailroom staff can look up forgotten or lost information. You will need a picture ID to retrieve this information.


What do I do if my mailbox is broken?

Report the problem right away to the mailroom clerk.


How should my mail be addressed?

Do not use nicknames or pen names. Improperly addressed mail may be refused and returned to sender. Please notify your family and friends.

    Your full name
    UCSC, College Ten #(Your box #)
    710 College Ten Road
    Santa Cruz, CA 95064-1101

Another appropriate variation of the above address is:

    Your full name
    710 College Ten Road #(Your box #)
    Santa Cruz, CA 95064-1100


It says my package has arrived online, but I don't have an email from the mailroom yet. Where is it?

Different carriers have different tracking methods.

Both UPS and FedEx use tracking numbers and consider the package delivered when a staff member signs for it.

USPS records when a package reaches the nearby distribution center. It may take a few more days for your package to reach the college mailroom.


How do I get my mail forwarded if I am going to be away from UCSC?

USPS no longer forwards first-class mail. All mail and packages will be Returned to Sender.  Other carriers’ mail and USPS standard mail will not be forwarded. Please note, mail cannot be forwarded to an international address.

 


I am enrolled in the summer session. How do I get a mailbox for the summer?

Students who are enrolled for summer session may elect to retain their old mailbox through the summer. To request keeping a summer mailbox, please contact college10mailroom@ucsc.edu.


Where can I mail a letter?

Your College Ten mailroom is not a full-service post office, a UPS or FedEx pick-up spot.

The closest U.S. mailbox for outgoing mail is located at the Social Sciences 2 Circle. Be sure to put your mail in the blue USPS box. The white box is for intercampus mail.


Where can I mail a package?

Your College Ten mailroom is not a full-service post office, a UPS or FedEx pick-up spot.

The nearest UPS location is next to the Safeway on Mission Street at:

849 ALMAR AVE, STE C

SANTA CRUZ, CA 95060-5848

Web: http://www.theupsstorelocal.com/1128/

Telephone: (831) 426-5762

The nearest FedEx location is next to the downtown Trader Joes at:

712 FRONT ST

SANTA CRUZ, CA 95060

Web: http://local.fedex.com/ca/santa-cruz/

Telephone: (831) 425-1177


Where can I purchase stamps?

Your College Ten mailroom is not a full-service post office, a UPS or FedEx pick-up spot.


What do I do if there is a letter in my mailbox that is not for me?

If you have a college mailbox, you are required to check your mail frequently. If you receive mail that is not addressed to you, please return it immediately to the mailroom staff.